Money Back Guarantee on courses
We have dedicated an enormous amount of time into creating these outcome-based e-learning training courses so that you can develop your capability and apply the learnings to your business as you progress through our interactive e-learning programmes.
We want you to know that we value your business and your purchase with us is risk-free. Your satisfaction with our courses is important to us. For this reason we are offering all customers a 100% money back guarantee on all of our courses.
We welcome all feedback on our courses as we are continually reviewing our programmes to ensure they are effective in developing B2B marketing competence. We reserve the right to update our programmes to improve them further and incorporate feedback from our valued customers.
If within 24 hours of purchasing the course, you have changed your mind and notify us in writing of your decision we offer a no-quibble 100% refund of the course fees paid subject to our refund terms and conditions.
If within 7 days of purchasing the course, you are not satisfied that the course is as described on our website and notify us in writing why you are not satisfied, we offer a refund of the course fees paid subject to our refund terms and conditions.
- Refunds will be limited to the value of the course fees paid in the original transaction.
- Refunds will typically be processed within 48 hours of notification.
- Refunds will be made by the same method as the purchase.
- We reserve the right to take into account the proportion of the course content used, the onboarding support and coaching support given, while subscribed to the programme, and deduct a pro-rata amount of the course fee from the refund.
- After receiving one refund under this policy for a particular course, any subsequent purchase of the same course by the same person is not covered under this guarantee, and no refunds will be made for such subsequent purchases.
- We do not accept liability for any losses or claims arising out of this offer.
- In the event of any disputes on refunds, the final decision will be taken by our Management.
- We reserve the right to terminate, amend or extend this offer at any time.